Missing Detailed Order Breakdown in Hippoo App
complete
A
Abdelkarim D
The lack of a full order breakdown within the individual order view. Specifically, the following details are missing:
Quantities ordered per item/product
Subtotals per item
Shipping fees
Discounts or coupons applied
Final totals breakdown (e.g. tax)
In comparison, apps such as Woocer and the official WooCommerce app display these details directly within the order screen, which makes order fulfilment and verification much faster
A
Abdelkarim D
Hi team, and thank you for delivering the expanded order view — much appreciated.
After testing the new version, I noticed two points that may still need improvement:
Access to the detailed breakdown is not intuitive
It only appears inside “Manage Order”, and only when the order is in an editable status (e.g., Processing).
For orders marked Completed, Shipped, etc., there is no way to view the details, even though the intent is just consultation.
Loading time is very slow
Opening the detailed view takes about 30 seconds, even for a simple one-item order, while other apps (WooCommerce Mobile App, Woocer, etc.) load it almost instantly.
If possible, making the breakdown accessible in all statuses and improving loading performance would make the feature much more practical for daily use.
Thanks again for your work and responsiveness — the app is clearly moving in the right direction!
Hippoo
marked this post as
complete
A
Abdelkarim D
Hi team,
Just following up to ask if there is any update or visibility on the progress of the expanded order view (detailed order breakdown).
Is there an estimated timeline or milestone for the version including this enhancement?
Thanks again for your work — looking forward to it.
Hippoo
marked this post as
in progress
Hippoo
marked this post as
under review